Port Dispatcher/Driver Manager

The role

You will handle high-volume scheduling, dispatching, and problem-solving for owner-operators and third-party drivers and carriers. You will also plan routes, track shipments, and manage daily operations using proprietary software.

What you will do

• Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code.
• Plan routes to ensure pick-ups and deliveries are completed efficiently and on schedule.
• Build strong relationships with owner-operators and carriers.
• Assess driver and vehicle capability for each requested haul.
• Track and trace shipments.
• Problem-solve and communicate issues, delays, or concerns with shipments.
• Ensure accurate and timely reporting and data entry.
• Provide customer service to carriers and internal/external customers.
• Navigate proprietary software to manage daily operations and loads.
• Perform operational/administrative responsibilities as needed.

Required qualifications

• Minimum of 2 years of Port/Drayage Dispatcher experience required.
• Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
• Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
• Ability to analyze complex situations and make productive decisions based on informed judgment.
• Exceptional communication skills and attention to detail.
• Strong negotiation skills and the ability to overcome objections.
• Ability to multitask and prioritize daily tasks.

Nice to have

• Bilingual Spanish/English is a plus.

Benefits

• Medical, dental, and vision benefits.
• 401(k) company match.
• Paid time off (PTO).
• Paid holidays.

About the company

Cargomatic is a company committed to making the lives of truckers and shippers easier. BPT and Atlas Marine are subsidiaries of Cargomatic.