Director, LTL & Truckload

The role

You will run daily transportation operations across FTL, OTR, local, and LTL modes. You will manage carrier procurement, compliance, customer implementation, and pricing support.

What you will do

• Run daily operations for FTL, OTR, local, and LTL across multiple accounts.
• Negotiate rates with asset-based carriers and third-party providers.
• Own carrier onboarding including contracts, insurance verification, FMCSA, and safety review.
• Move new accounts from awarded business to live operations.
• Coordinate sales, operations, dispatch, compliance, and customer service.
• Resolve exceptions, service failures, claims, and escalations.
• Price FTL and LTL opportunities including RFQs, spot quotes, and bid requests.
• Use TMS, load boards, and carrier management platforms to optimize capacity and service.
• Own KPIs including on-time pickup and delivery, carrier performance, cost per mile, and gross margin.

Required qualifications

• 7+ years in freight brokerage or transportation operations
• 3+ years in a leadership or senior role owning day-to-day execution and margin
• Deep operational command across FTL, OTR, local, and LTL
• Carrier procurement and rate negotiation experience with asset-based carriers and 3PLs
• Working command of carrier compliance: FMCSA, operating authority, insurance verification, and safety ratings
• Comfort pricing FTL and LTL freight: lane analysis, market rates, accessorials, fuel, and capacity
• Proficiency in a TMS and load boards (DAT, Truckstop, or equivalent)
• Strong Excel and data fluency
• Demonstrated cross-functional leadership across sales, operations, dispatch, and customer service

Nice to have

• LTL-specific depth: class-based rating, NMFC, and tariff work
• Experience in a tech-enabled or digital brokerage
• A history of building or improving pricing processes, playbooks, or tooling
• Enterprise customer implementation and onboarding experience

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with company match
• Generous paid time off including vacation, sick time, and company holidays
• Employee assistance program and wellness resources
• Opportunities for professional growth and career development

About the company

Cargomatic moves freight across full truckload, over-the-road, local, and LTL. The company is an equal opportunity employer.