Telemedicine Registered Nurse (RN), Consultant

The role

Registered Nurses deliver evidence-based virtual care to members navigating fertility, menopause, hormonal, and metabolic health journeys. You will provide triage, education, care coordination, and documentation within the RN scope of practice.

What you will do

• Serve as the first clinical reviewer of inbound member messages
• Triage for urgency and escalate to a physician when needed
• Deliver member education on menopause, hormone therapy, preconception, and metabolic health
• Review and triage incoming lab results
• Coordinate specialist referrals
• Manage pharmacy callbacks and prior authorizations
• Document all clinically relevant interactions same-day
• Create tracked internal tasks with named owners
• Contribute to chart audits and clinical protocol feedback

Required qualifications

• Active, unrestricted RN license with NLC multi-state privileges in good standing
• ADN or BSN from an accredited program
• Minimum of 3 years of active RN clinical experience
• Experience in women's health, reproductive health, OB/GYN, fertility, endocrinology, Urology, Mens Health, or menopause care
• Demonstrated nurse triage experience
• Understanding of RN scope of practice
• Strong written communication
• Strong phone presence
• Proficiency with EHR and telehealth systems, secure messaging, and e-fax workflows
• Familiarity with HIPAA and applicable telemedicine privacy, security, and regulatory requirements
• Ability to commit to scheduled shifts within the Monday-Friday, 8:00a-6:00p CST coverage window
• HIPAA-compliant, private home workspace

Nice to have

• Experience in a dedicated menopause clinic, fertility center, REI practice, or comparable specialty program
• Familiarity with preconception and fertility workup
• Hormone therapy education experience
• Experience supporting members on anti-obesity medications
• Prior experience in digital health, health benefits, or multi-state telemedicine environments
• Experience contributing to clinical protocol development, quality improvement, or member-facing clinical content
• Experience supporting diverse and historically underserved populations
• Relevant certification (e.g., MSCP through The Menopause Society, RNC-OB)
• Fluency in an additional language

Benefits

• Competitive compensation
• Equity
• Comprehensive benefits
• Flexible Time Off
• Comprehensive parental leave
• Family-forming benefits
• Retirement savings plans
• Short- and long-term incentives

About the company

Carrot is a global fertility and family care platform that supports members across 195 countries. The company provides clinical guidance for fertility, menopause, and major life moments.