Product Design Lead

The role

You will own mobile design from concept through execution for mobile app priorities. You will design information architecture, navigation, and mobile-first experiences for members.

What you will do

• Own mobile design end to end from concept through high-fidelity execution on iOS and Android
• Design information architecture and navigation for the member experience
• Drive adoption and retention through experiences that earn member attention
• Turn large, dynamic, nuanced information into simple experiences
• Partner with Content Designer for visual and written communication
• Run qualitative and quantitative research to ground decisions in evidence
• Grow the design system with accessibility, consistency, and scalability

Required qualifications

• Bachelor's Degree
• 10+ years in product/UX design
• Portfolio of mobile-first work and end-to-end ownership of complex, multi-step journeys
• Experience building and working on consumer apps focused on daily and weekly active usage
• Track record designing for engagement and retention
• AI as a core part of your design practice
• Experience designing AI-powered product experiences
• Systems thinking to create clean and simple experiences
• Strong visual and interaction craft
• Hands-on prototyping
• Fluency with building products people love to use
• Experience leading user research or usability testing

Nice to have

• Experience with behavior change frameworks or gamification
• Experience helping teammates develop as designers
• Empathy and sensitivity to the challenges of healthcare journeys

Benefits

• Competitive compensation
• Equity
• Comprehensive benefits
• Flexible Time Off
• Comprehensive parental leave
• Family-forming benefits
• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives

Before you apply

• Recruiter Screen
• Hiring Manager Interview
• Portfolio Interview
• Final Round Interviews

About the company

Carrot is a global fertility and family care platform. It supports millions of members across 195 countries through a comprehensive clinical program.