Business Intelligence & Analytics Manager

The role

You will own analytics and reporting across the go-to-market organization. You will build data infrastructure, dashboards, and metric definitions to support Sales, Marketing, Channel, Customer Success, and Executive Leadership.

What you will do

• Own the end-to-end BI strategy for GTM analytics.
• Define and govern a single source of truth for core revenue metrics.
• Evaluate, select, and manage BI tooling.
• Design, build, and maintain executive-ready dashboards and self-service reporting.
• Translate ad hoc questions into structured, reusable analyses.
• Build and maintain pipeline health, funnel, and productivity models.
• Perform deep-dive analyses like cohort, segmentation, attribution, and forecasting.
• Partner with Systems teams to ensure clean, analytics-ready data in Salesforce.
• Establish data quality monitoring, validation checks, and escalation paths.
• Document metric definitions, data lineage, and reporting logic.

Required qualifications

• 5+ years of experience in business intelligence, analytics, or revenue operations, ideally within a B2B SaaS or technology company.
• Proven experience owning BI strategy and delivery.
• Strong SQL skills.
• Hands-on experience with at least one modern BI platform (Looker, Tableau, Power BI, Sigma, or similar).
• Deep fluency with Salesforce data models and CRM-driven reporting.
• Experience with SaaS revenue metrics (ARR/MRR, pipeline, churn, retention, NRR/GRR).
• Track record of turning raw data into structured, executive-ready deliverables.
• Excellent stakeholder management.
• Advanced Excel/Google Sheets skills alongside BI tooling.

Nice to have

• Experience with dbt, Snowflake, BigQuery, or similar modern data-stack components.
• Familiarity with third-party enrichment or intent-data tools (e.g., HG Insights, Intricately, ZoomInfo, Apollo).
• Prior experience supporting global GTM organizations spanning multiple regions (e.g., AMER and APAC).
• Bachelor's degree in a quantitative field (Statistics, Economics, Computer Science, or related) or equivalent experience.

Benefits

• Competitive salary
• Flexible, remote-first global environment
• Equity options
• Learning budget for professional and personal development
• Team-building budget and company events
• Equipment budget
• Extra days off

Before you apply

• A background check may be conducted at the final stage of recruitment through Checkr.
• Cast AI does not provide any form of visa sponsorship/work permit.

About the company

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. The company is headquartered in Miami and operates across 34 countries.