Head of Revenue Operations

The role

The Head of Revenue Operations owns the systems, data, and processes for the commercial organization. You will build infrastructure for sales, marketing, customer success, and customer operations to make the pipeline predictable and forecasts accurate.

What you will do

• Build and run a RevOps strategy covering acquisition, implementation, expansion, and retention
• Own and evolve the GTM tech stack including Salesforce, Pardot, and Gong
• Partner with Product and Engineering to bring platform usage into the CRM
• Build the operating model and reporting for the supplier side of the platform
• Build a deal desk with Sales, Finance, and Legal to streamline pricing and contracting
• Partner with the President and Finance on forecasting, territory planning, and comp plan design
• Define and report business metrics like pipeline coverage, win rates, and net revenue retention
• Partner with Product Marketing to build a win/loss process
• Align Marketing, Sales, Customer Success, Implementation, and Product on shared definitions
• Start as an individual contributor and design the RevOps function over time

Required qualifications

• 10+ years in revenue, sales or business operations
• 5+ years leading a team
• Experience scaling RevOps at a growth-stage B2B SaaS company
• Experience supporting complex enterprise sales motions with long cycles, multiple stakeholders and procurement-heavy buyers
• Deep Salesforce expertise
• Hands-on experience in Pardot and Gong
• Strong grasp of integrations, automation, data architecture and practical AI use in GTM workflows
• Fluency in forecasting, SaaS metrics (ARR, NRR, CAC, LTV) and comp/territory design
• Working knowledge of regulated-data environments (HIPAA, BAAs, SOC 2)

Nice to have

• Healthcare, health-tech or hospital-facing enterprise SaaS experience

Benefits

• Competitive Salary & Annual Bonus
• Opportunity for Long-Term Incentives (LTI) including equity
• 401(k) Match
• Work-from-Home Flexibility (hybrid Chicago or remote National)
• Flexible Time Off (Unlimited PTO)
• Parental Leave
• Comprehensive Medical and Dental Benefits
• Brand-New Pro-Level Laptop
• Annual Education Budget

About the company

Casechek innovates the implant supply chain and automates workflows for vendor supported surgical procedures. The company is a highly collaborative environment with a team that is self-motivated and works independently.