Senior Key Account Manager Japan

The role

You will manage and grow relationships with high potential professional sellers in Japan across Watches, branded Jewellery and Fashion. You will use performance data and market insights to build growth plans and collaborate with international teams to improve seller performance.

What you will do

• Build trusted relationships with a portfolio of high potential Japanese sellers
• Develop tailored account plans for Watches, branded Jewellery and Fashion
• Use seller performance and customer demand to identify opportunities and set priorities
• Lead regular seller reviews and follow through on commitments
• Help sellers improve the quality, range and consistency of their supply
• Identify opportunities to grow sellers beyond their current category focus
• Support smooth transitions for sellers handed over by Business Development
• Onboard and guide sellers through API integrations
• Negotiate commercial agreements
• Keep account plans, performance updates and forecasts accurate in HubSpot

Required qualifications

• Proven experience managing strategic or high potential business accounts
• Strong account planning skills
• Commercial judgement and negotiation skills
• Experience using data and CRM tools
• Fluency in Japanese
• Professional fluency in English
• Strong communication and stakeholder management skills
• Organisation and follow through
• Confidence working independently in a remote role and collaborating across cultures and time zones

Nice to have

• Experience in pre owned luxury, particularly watches, branded jewellery or designer fashion
• Experience growing accounts across multiple categories or markets
• Knowledge of cross border ecommerce, international logistics or trade between Japan and Europe
• Experience with marketplace integrations, API connected sellers or high volume inventory
• An existing network among Japanese luxury resale businesses, retailers or professional sellers

Benefits

• Learning & Development initiatives including development plans and mentorship programmes
• Inclusive and queer-friendly environment
• €100 Catavoucher when you join
• €50 Catavoucher on your birthday
• An extra day off each year to Pursue Your Passion
• Additional leave for key work anniversaries and important life events

Before you apply

• Apply with an English CV and Cover Letter
• Hiring decisions are made by our recruitment team
• We may use artificial intelligence (AI) tools to support the review of your application

About the company

Catawiki is a one-of-a-kind marketplace for buying and selling special objects. It is a growing, diverse and sustainable scale-up.