Senior Forward Deployed Engineer | New York or San Francisco (Onsite)

The role

Senior FDEs own full client relationships from discovery through close. You will scope, architect, build, and close engagements involving agents, data products, and AI-augmented operations.

What you will do

• Own the full client relationship on your account from discovery through close
• Make architecture and build decisions appropriate to the client's environment and constraints
• Run discovery, architecture reviews, and stakeholder interviews independently
• Translate ambiguous problems into scoped, deliverable work
• Identify scope creep and manage it
• Identify and surface expansion opportunities
• Transfer capability through documented, runnable, maintainable software or automations
• Contribute IP back to the practice including patterns, templates, and reusable components

Required qualifications

• 5+ years of engineering or technical delivery experience with meaningful time in embedded or client-facing contexts
• Proven solo account delivery: evidence you've owned a client relationship from kickoff through close without supervision
• Hands-on depth in one or more of: LLM application development, cloud-native architecture (AWS preferred), backend systems at scale, or enterprise business automation
• Demonstrated ability to make independent technical decisions and manage your own delivery quality inside client environments
• Strong communicator: technically precise with engineers, clear and confident with VP-level leadership
• High tolerance for ambiguity

Nice to have

• Experience building production AI systems: RAG pipelines, agents, fine-tuned models, or LLM-native applications
• Hands-on with Claude, AWS Bedrock, or equivalent
• Background in a consulting firm, systems integrator, or professional services environment
• Familiarity with SOW-based delivery and scope management
• AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or equivalent
• Background in management consulting, enterprise SaaS implementation, or a business function you know deeply from the inside
• Experience designing and running AI enablement programs for non-technical business audiences
• Hands-on with Zapier, Power Automate, Airtable, or similar
• Familiarity with enterprise systems like Salesforce, Workday, ServiceNow
• Track record working cross-functionally

Benefits

• Medical Insurance for you and eligible dependents
• 401k plan with company match up to 4% and immediate vesting
• Competitive phantom equity
• Company issued laptop
• Dental and Vision insurance
• Term Disability Insurance
• Term Life Insurance
• Flexible Spending Account
• Equipment & Office Stipend
• Annual stipend for Learning and Development
• Unlimited Paid Time Off
• 10 Paid Holidays

Before you apply

• Requires current legal authorization to work in the country where this position is located
• Caylent is not able to sponsor visa or work permit applications at this time

About the company

Caylent is an AI-first cloud services company and an AWS Premier Tier Services Partner. They help organizations modernize technology and move AI from experimentation into production.