Centralreach
Configuration Specialist II
Fort Lauderdale, Florida, United States, Holmdel, New Jersey, United States. Posted 26 days ago
The role
The Configuration Specialist II independently owns moderately complex configuration work including technical setup, testing, provisioning, and data entry. This role works with minimal oversight to coordinate with Implementation Managers and customer stakeholders to drive project delivery.
What you will do
- Provision and configure customer accounts across internal systems and tools.
- Translate business and implementation requirements into backend system configurations, workflows, and AI rule settings.
- Set up, modify, and validate configurations to support approved customer use cases.
- Ensure configuration accuracy, consistency, and adherence to internal standards.
- Support Implementation Managers and Professional Services teams by completing configuration tasks.
- Assist with foundational and pre-go-live setup for customers.
- Ensure configuration milestones are completed in alignment with delivery timelines.
- Maintain accurate configuration documentation and change logs.
- Triage configuration issues and risks.
- Contribute to continuous improvement of configuration standards, templates, and internal playbooks.
Required qualifications
- 1–3 years of experience in a technical configuration, implementation, or SaaS operations role.
- Demonstrated ability to manage multiple configuration tasks concurrently with strong attention to detail.
- Comfortable working cross-functionally with Implementation, Product, and Engineering teams, including direct client-facing coordination.
- Track record of resolving moderately complex configuration issues with limited guidance.
Benefits
- competitive compensation
- comprehensive health benefits
- generous PTO
- 401(k) matching
- paid parental leave
- hybrid work schedules
- career development support
- wellness programs
- opportunities to give back through CR Cares™
About the company
CentralReach is a provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Backed by Roper Technologies, Inc., the company is a hybrid organization with offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy.