Business Systems Automation Engineer

The role

You will design and deploy multi-step AI automation flows connecting LLM inference, CRM triggers, and data transforms. You will build full-stack integrations between LLM APIs and Salesforce to drive business action.

What you will do

• Design and deploy multi-step AI automation flows
• Build and maintain full-stack integrations between LLM APIs and Salesforce
• Engineer prompt templates, few-shot frameworks, and output validation logic
• Develop and run LLM evaluation pipelines
• Collaborate with Tableau and Salesforce stakeholders to surface AI-driven insights
• Translate technical model outputs into interpretable business signals

Required qualifications

• Multi-step AI automation builds end-to-end AI workflows across connected systems
• Full-stack LLM + Salesforce integration
• Prompt engineering & LLM evaluation
• Knowledge-based AI & ontology design

Nice to have

• Exposure to revenue operations workflows, pipeline reporting, or CRM-driven business processes
• Experience working with Tableau or SFDC dashboards in a cross-functional analytics context
• Ability to frame AI outputs in terms of business value — lead conversion, churn reduction, process efficiency

Benefits

• competitive compensation
• comprehensive health benefits
• generous PTO
• 401(k) matching
• paid parental leave
• hybrid work schedules
• career development support
• wellness programs
• opportunities to give back through CR Cares™

About the company

CentralReach is a provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Backed by Roper Technologies, Inc., the company enables therapy providers, educators, and employers to scale delivery with technology.