Sr. Communications Manager

The role

The Senior Communications Manager will own and elevate the company's external voice across social channels and public relations partnerships. This role involves setting strategy and executing tasks including managing the PR agency relationship and managing social media strategy.

What you will do

• Lead the PR agency partnership
• Own external communications including press releases and media statements
• Develop and manage the social content calendar
• Coordinate media outreach and respond to inbound press inquiries
• Identify speaking, award, and visibility opportunities for leadership
• Partner cross-functionally with events, product marketing, and clinical teams
• Track and report on social and PR metrics
• Engage directly with customers to surface stories and gather quotes
• Build and grow the customer community
• May oversee a coordinator specialist

Required qualifications

• 6+ years of experience in social media management, corporate communications, or public relations
• Demonstrated experience managing an external PR or communications agency relationship
• Strong writing and editing skills
• Proven ability to manage multiple workstreams independently
• Experience partnering with executive stakeholders
• Comfortable engaging directly with customers

Nice to have

• Background in healthcare, healthcare IT, or health tech
• Familiarity with the regulatory, clinical, or payer landscape
• Experience in B2B SaaS and/or a mission-driven organization

Benefits

• competitive compensation
• comprehensive health benefits
• generous PTO
• 401(k) matching
• paid parental leave
• hybrid work schedules
• career development support
• wellness programs
• opportunities to give back through CR Cares™

About the company

CentralReach is a provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. The company is backed by Roper Technologies, Inc.