Operations Director

The role

The Operations Director manages all operational aspects within Centria Autism. This includes managing schedules for Behavior Technicians, coordinating client assessments, and overseeing staffing and facility operations.

What you will do

• Develop and manage schedules for Behavior Technicians
• Coordinate and oversee the scheduling of assessments for all clients
• Align families, Behavior Technicians, and Supervising Clinicians to start new cases
• Coordinate staffing activities including permanent staff allocation and substitution
• Monitor Behavior Technician attendance and professionalism
• Monitor and analyze center metrics
• Identify staffing needs, interview candidates, and issue disciplinary action
• Partner with the Director of Clinical Services to drive growth
• Oversee payroll and billing processes
• Manage facility cleanliness, safety protocols, and operational supplies

Required qualifications

• Bachelor's degree or equivalent experience
• 2-5 years of experience in operations management or sales
• Prior management of a team required
• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively
• Strong leadership skills
• Excellent organizational and multitasking abilities
• In-depth knowledge of credentialing processes, HR practices, and compliance requirements

Nice to have

• Master's degree
• Prior P&L experience

Benefits

• Preferred home financing rates
• Debt repayment assistance through Ditch
• On-demand pay via Rain
• Discounted childcare
• Employee Assistance Program (EAP)
• Exclusive BenefitHub marketplace savings

About the company

Centria Autism is an organization focused on clinical outcomes and high quality care delivery.