BT Onboarding Specialist

The role

The Onboarding Specialist facilitates all aspects of onboarding for Behavior Technician personnel. They organize, maintain, and verify the onboarding process and staff files while providing customer service to team members.

What you will do

• Manage candidate applications and pre-hire requirements in CareConnect and the HRIS platform.
• Communicate regulations, policies, and procedures to team members.
• Engage candidates, assist with setting schedules, and enroll them in required courses.
• Track candidates' daily progress and escalate concerns.
• Partner with Recruiting and Operations teams regarding transitions.
• Create internal and external accounts.
• Serve as a resource for team members regarding Centria guidelines and payor requirements.
• Follow-up via email or service desk within 24 hours.
• Comply with Centria's Code of Conduct, policies, procedures, and laws.
• Report violations of Company policies or the Code of Conduct.

Required qualifications

• Associate degree
• 1+ years administrative or customer service experience
• Basic computer skills
• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite
• Proficiency in G Suite
• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively
• Proficiency in PC software, especially spreadsheet programs
• Effective communication skills, both written and verbal
• Ability to bend, reach, lift, push, or pull up to 30 pounds

Nice to have

• Bachelor’s degree
• Data entry experience

Benefits

• Preferred home financing rates with Rate
• Debt repayment assistance through Ditch
• On-demand pay via Rain
• Discounted childcare
• Employee Assistance Program (EAP)
• Exclusive Benefit Hub marketplace savings

About the company

Centria is an equal opportunity employer that values diversity.