Bilingual Front Desk Receptionist - George Bush Clinic

The role

The Front Desk Receptionist provides administrative support to ensure efficient medical clinic operations. This role manages patient care management, organization, and communication while working with providers and patients.

What you will do

• Check patients in and out
• Use various computer applications
• Update and file patient medical records
• Insurance verification and obtain consent forms
• Return patients' phone calls daily and timely
• Processing patient referrals
• Answer and route phone calls accurately and greet patients
• Follows all organizational policies on safety and security
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Maintaining office inventory and equipment

Required qualifications

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual (English and Spanish)
• Excellent customer service skills
• Computer literacy
• Respect for patient confidentiality
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills
• Excellent written and verbal communication skills

About the company

NeueHealth is a value-driven healthcare company. It delivers clinical care through owned clinics such as Centrum Health and Premier Medical.