Senior Manager - Web, CMS, E-commerce

The role

The Senior Manager - Web, CMS, E-commerce is the senior product owner for Contentstack and commercetools platforms. This person sets the strategic vision and roadmaps for these platforms to manage how scientific content and product information are delivered and purchased online.

What you will do

• Own the strategic vision, multi-year roadmap, and business case for CMS and e-commerce platforms.
• Define how content, product, and commerce capabilities work across global web properties.
• Guide the evolution of Contentstack and commercetools architecture with Engineering and IT.
• Manage platform vendor and implementation partner relationships.
• Own Contentstack platform strategy, content models, and authoring experience.
• Own commercetools platform strategy and the transactional experience.
• Own and prioritize CMS and e-commerce product backlogs.
• Take full accountability for web and e-commerce KPIs.
• Lead, coach, and develop a direct report.
• Serve as the primary point of contact for CMS and e-commerce priorities with various stakeholders.

Required qualifications

• Bachelor’s degree in Business, Marketing, Information Systems, Computer Science, or related field (or equivalent experience)
• 5–7 years of product ownership or product management experience for web, CMS, and/or e-commerce platforms in a catalog-oriented business
• Hands-on product ownership experience with a headless CMS platform
• Hands-on product ownership experience with a headless/composable commerce platform
• Demonstrated success defining and delivering a multi-year platform roadmap tied to measurable business outcomes
• Experience managing people and/or leading cross-functional delivery teams
• Strong understanding of headless/composable, API-first architectures
• Experience with B2B e-commerce requirements
• Proven experience working in Agile/Scrum environments
• Experience managing vendor and agency relationships
• Working knowledge of SEO, generative and AI search optimization (GEO/AIO), paid search, and web analytics
• Working knowledge of web accessibility (WCAG 2.2 AA) and site performance best practices

Nice to have

• Experience in life sciences, biotech, pharmaceutical, or another scientific or regulated industry
• Experience with product information management (PIM) and catalog data models for complex, technical products
• Experience with online product discovery, including AI-driven discovery or guided selling
• Experience supporting multi-region, multi-language, or multi-currency websites, including China
• Experience leading a replatforming or major website redesign
• Product management certification (e.g., CSPO, SAFe POPM, Pragmatic Institute)

Benefits

• Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
• Vision Insurance
• Life Insurance, Short and Long Term Disability
• Flexible Spending accounts
• 401(k) Plan with 6% match
• Tuition Reimbursement
• Generous PTO package
• Parental Leave
• Pet Insurance
• Employee Assistance Program
• Onsite Subsidized Cafeteria
• Free Parking

About the company

Cell Signaling Technology (CST) is a life sciences company founded, owned, and run by active research scientists. They provide products and services to scientists globally and are committed to achieving net-zero emissions by 2029.