Chaosindustries
Field Operations Specialist (UK)
London, England, United Kingdom. Posted 3 months ago
The role
The Field Operations Specialist serves as a technical representative supporting internal R&D, deployed systems, and customer operations. This person will field and troubleshoot software and hardware capabilities in operational environments.
What you will do
- Coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises and deliveries.
- Support installation, configuration, integration, and fielding of company systems.
- Cross-functionally coordinate with logistics, engineering, and program teams.
- Be hands-on with hardware in the field with customers.
- Lead basic system troubleshooting.
- Support engineering teams in the diagnosis and resolution of hardware, software, networking, and system integration issues.
- Escalate complex technical issues to engineering teams.
Required qualifications
- 3+ years of experience supporting military, government, or enterprise technology systems.
- Strong troubleshooting skills across hardware, software, and networking environments.
- Experience with tactical communications, networking, sensors, UAS, C2 systems, or AI-enabled platforms.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and communication software like Slack, Teams and Zoom.
- Active UK security clearance or ability to obtain one.
Nice to have
- Bachelor's degree desired in Engineering, Computer Science, Information Systems, Military Science, or related field.
- Previous FSR, FAE, Systems Engineer, Solutions Engineer, or Technical Operations Engineer experience with a hardware component.
- Knowledge of radar, RF, sensor, weapons systems, defense technology and communications preferred.
- Military background or extensive experience working with militaries.
- Preference for extended travel/deployment of 90-180 days
Benefits
- private medical, dental and vision benefits (for employees & dependents) will be 100% paid for by the company
- 5% pension match
- competitive base salaries
- generous pre-IPO stock option grants
- relocation assistance
- annual bonuses (coming soon!)
Before you apply
- Active UK security clearance or ability to obtain one.
About the company
CHAOS Industries is a defense company founded in 2022 that uses Coherent Distributed Networks (CDN™) to empower warfighters, commercial air operators, and border protection teams. The company is headquartered in Los Angeles with offices in Washington, D.C., San Francisco, San Diego, and London.