Business Operations Specialist

The role

This person will solve complex problems by embedding with different business teams. They will translate company goals into objectives, design metrics, and analyze results to improve business areas.

What you will do

• Work with business units to translate company-level goals into functional objectives and measurable deliverables
• Design metrics and systems for calculating, tracking, and reporting on those metrics
• Analyze results and use analysis to make suggestions for improvement
• Deep dive into business areas to become a subject matter expert
• Help teams create an operating cadence
• Resolve execution friction between teams
• Support executive leadership with prep, analysis, and follow-through
• Drive accountability without direct authority
• Act as a trusted operator and problem solver

Required qualifications

• 3–7+ years in a high-execution role, such as operations, strategy, program management, or consulting
• Exceptional cross-functional coordination and executive communication
• Strong analytical and structured thinking
• Comfortable pushing senior leaders
• Excellent written and verbal clarity
• Advanced Excel / Google Sheets
• Comfort with ambiguity and incomplete data
• Ability/willingness to travel between our offices (LA/SF/DC) up to once a month

Nice to have

• Background in hardware, defense, aerospace, infrastructure, or complex tech environments
• Experience with data and analytics platforms such as Palantir Foundry and Python
• Practical experience using AI tools (e.g., LLM assistants, AI-enabled analysis tools) to accelerate research, analysis, and recurring workflows

Benefits

• Medical, dental, and vision benefits 100% paid for by the company
• 401k (+ 50% company match up to 6% of pay)
• FSA
• HSA
• life insurance
• Free daily lunch
• No meeting Fridays
• unlimited PTO
• casual dress code
• pre-IPO stock option grants
• relocation assistance

About the company

CHAOS has 400 employees and counting across 5 global offices. They build a Business Operations team to deploy on complex problems spanning multiple areas of the business.