Field Operations Specialist

The role

The Field Operations Specialist serves as a technical representative supporting internal R&D, deployed systems, and customer operations. This person will field and troubleshoot software and hardware capabilities in operational environments.

What you will do

• Coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises and deliveries.
• Support installation, configuration, integration, and fielding of company systems.
• Cross-functionally coordinate with logistics, engineering, and program teams.
• Maintain intimate product knowledge and hands-on hardware work in the field.
• Lead basic system troubleshooting.
• Support engineering teams in the diagnosis and resolution of hardware, software, networking, and system integration issues.
• Escalate complex technical issues to engineering teams with reproduction steps and context.

Required qualifications

• 3+ years of experience supporting military, government, or enterprise technology systems.
• Strong troubleshooting skills across hardware, software, and networking environments.
• Experience with tactical communications, networking, sensors, UAS, C2 systems, or AI-enabled platforms.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and communication software like Slack, Teams and Zoom.
• Active U.S. security clearance or ability to obtain one.

Nice to have

• Bachelor's degree in Engineering, Computer Science, Information Systems, Military Science, or related field
• Previous FSR, FAE, Systems Engineer, Solutions Engineer, or Technical Operations Engineer experience with a hardware component
• Knowledge of radar, RF, sensor, weapons systems, defense technology and communications
• Military background or extensive experience working with militaries

Benefits

• Medical, dental, and vision benefits 100% paid for by the company
• 401k (+ 50% company match up to 6% of pay)
• FSA
• HSA
• life insurance
• Free daily lunch
• No meeting Fridays
• unlimited PTO
• casual dress code
• pre-IPO stock option grants
• relocation assistance
• annual bonuses (coming soon)

Before you apply

• Active U.S. security clearance or ability to obtain one

About the company

CHAOS Industries is a defense company founded in 2022 that provides a multi-product portfolio powered by Coherent Distributed Networks (CDN™). The company is headquartered in Los Angeles.