Mission Operations Manager - UK

The role

The Mission Operations Manager will solve execution problems by embedding with cross-functional teams. You will design scalable operational systems and define metrics to improve speed, quality, and predictability.

What you will do

• Translate strategic priorities into operational reality
• Design and improve scalable workflows across demonstrations, deliveries, customer onboarding, training, resource planning, approvals, and cross-functional handoffs
• Build repeatable operating models, playbooks, and templates
• Identify operational bottlenecks and remove execution friction
• Define metrics and establish systems to measure, track, and report on operational performance
• Maintain high-quality data across dashboards and business systems
• Analyze operational trends and provide actionable recommendations to leadership
• Partner with cross-functional teams to understand how work gets done
• Establish operating rhythms, communication cadences, and decision-making processes
• Drive accountability across teams and anticipate risks

Required qualifications

• 7+ years of experience in Business Development, Sales, Growth, Operations, Program Management, Project Management, Consulting, or a similarly high-execution environment
• Proven ability to build trust across technical, operational, and customer-facing teams while driving alignment and execution without direct authority
• Strong operational judgment with exceptional written and verbal communication skills
• Systems mindset to improve processes and build scalable ways of working
• Ability to manage multiple priorities and make decisions in fast-moving, ambiguous environments
• Highly organized, self-directed, and accountable
• Experience translating customer needs into actionable internal priorities and coordinating cross-functional teams
• Proficiency with Microsoft Office and collaboration tools such as Slack, Jira, Salesforce, Asana, Confluence, and Foundry
• Bachelor's degree in Engineering, Business, Communications, Political Science, or a related field

Nice to have

• Familiarity with the defense industry and government acquisition process

Benefits

• private medical, dental and vision benefits (for employees & dependents) will be 100% paid for by the company
• 5% pension match
• competitive base salaries
• generous pre-IPO stock option grants
• relocation assistance
• annual bonuses (coming soon!)

Before you apply

• CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

About the company

CHAOS Industries is a defense company founded in 2022 that uses Coherent Distributed Networks (CDN™) to empower warfighters, commercial air operators, and border protection teams. The company is headquartered in Los Angeles with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London.