IT Enterprise Applications Administrator, Atlassian Admin

The role

You will own the health, security, and day-to-day operation of Jira, Jira Service Management, and Confluence environments across commercial and FedRAMP-authorized tenants. You will design workflows, automations, and permission structures to support engineering, IT, and compliance teams.

What you will do

• Administer and maintain Jira, Jira Service Management, and Confluence in commercial and FedRAMP tenants
• Manage Jira Service Management projects, workflows, SLAs, and customer portals
• Design and build workflows and automations to reduce manual effort
• Maintain boundaries between tenants for CUI and export-controlled data
• Design, build, test, and maintain automation rules in Jira and Confluence
• Track feature and app differences between commercial and FedRAMP environments
• Manage user lifecycle, access, SSO, and automated provisioning
• Support security and compliance requirements like CMMC, NIST SP 800-171, and DFARS
• Evaluate, install, configure, and upgrade Atlassian Marketplace apps
• Gather requirements to drive standardization across programs

Required qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or another related field or equivalent work experience
• Hands-on experience administering Jira and Confluence Cloud for a multi-team organization
• Experience administering Atlassian products in a FedRAMP-authorized or other government cloud environment
• Proven track record building and maintaining automation rules in Jira and Confluence
• Experience configuring and administering Jira Service Management
• Working knowledge of JQL
• Experience managing users and groups, including SSO and automated provisioning with an identity provider
• Familiarity with handling CUI and working under frameworks such as NIST SP 800-171, CMMC, or DFARS 252.204-7012
• Experience working with stakeholders to map processes and turn them into automated workflows
• Experience working within a change management process and documenting administrative procedures
• U.S. person status

Nice to have

• Active U.S. government security clearance, or the ability to obtain one
• Atlassian certification in Jira or Confluence administration
• Security certification such as Security+ or CISSP
• Experience supporting CMMC, NIST 800-171, or FedRAMP assessments
• Scripting or API experience (REST APIs, Python, PowerShell, or ScriptRunner)
• Experience with ITIL or ITSM practices
• Experience with migrating or consolidating Atlassian instances or moving content between tenants

Benefits

• Medical, dental, and vision benefits 100% paid for by the company
• 401k with 50% company match up to 6% of pay
• FSA
• HSA
• Life insurance
• Free daily lunch while working onsite
• Fully-stocked kitchen
• Unlimited PTO
• Casual dress code
• Pre-IPO stock option grants
• Relocation assistance
• Annual bonuses (coming soon)

Before you apply

• U.S. person status required for access to CUI and export-controlled data (ITAR/EAR)

About the company

CHAOS Industries is a defense company founded in 2022 that uses Coherent Distributed Networks (CDN™) to empower warfighters and commercial operators. The company is headquartered in Los Angeles with global offices.