Product Manager/Agile Master, AI and Digital Products

The role

This person will accelerate the development and adoption of AI-enabled tools and digital capabilities. They will work with senior domain experts and technical teams to convert business problems into product requirements, backlogs, and agile delivery plans.

What you will do

• Identify, structure, and prioritize AI and digital product opportunities with domain experts
• Facilitate discovery sessions, user interviews, and user story mapping
• Translate consulting workflows into product requirements, user stories, and success metrics
• Develop business cases for AI and digital initiatives
• Create and maintain product roadmaps, prioritized backlogs, and release plans
• Run agile delivery processes including sprint planning, daily standups, and retrospectives
• Remove blockers by coordinating across practice stakeholders, engineering, and leadership groups
• Serve as the connective tissue between senior stakeholders and technical teams
• Establish governance routines for intake, prioritization, and delivery
• Plan demos, pilot programs, and launch communications

Required qualifications

• Bachelor's degree in Software Engineering, Engineering, Product Management or related discipline
• 5-8+ years of experience in product management, agile delivery, scrum leadership, business analysis, digital transformation, AI product operations, or technology-enabled consulting
• Demonstrated experience translating ambiguous business needs into structured requirements, user stories, acceptance criteria, roadmaps, release plans, and delivery plans
• Hands-on experience running agile ceremonies and managing cross-functional product backlogs in Jira, Azure DevOps, or comparable tools
• Experience working directly with senior stakeholders, subject matter experts, software engineers, data scientists, IT/security teams, and legal/risk stakeholders
• Ability to communicate effectively across both technical and non-technical audiences
• Strong documentation discipline
• Proven ability to remove blockers, manage dependencies, drive accountability, and keep teams aligned

Nice to have

• Advanced degree
• Experience with AI-enabled products, generative AI, knowledge management tools, internal copilots, RAG applications, analytics platforms, workflow automation, or enterprise data products
• Experience in consulting or professional services
• Experience supporting product development in regulated, confidential, or high-stakes contexts
• Experience with tools such as Jira, Azure DevOps, Confluence, Aha!, Productboard, Miro, Mural, Monday.com, Smartsheet, Microsoft Planner, Teams, SharePoint, or similar platforms
• Scrum Master certification, Product Owner certification, SAFe certification, or equivalent practical agile experience
• Familiarity with responsible AI principles, model validation, AI risk management, data governance, information security, and enterprise AI adoption
• Comfort working with technical product concepts such as APIs, cloud platforms, data pipelines, LLM routing, authentication, usage tracking, and software release lifecycles

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Life and disability insurance
• Paid time off (vacation, sick leave, holidays)
• Paid parental leave
• Wellness programs and employee assistance resources
• Commuter benefits
• Skills development programs including technical training, presentation skills, internal seminars, and career mentoring

About the company

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world.