Manager, Internal Communications

The role

The Manager, Internal Communications will establish and lead a centralized internal communications function. This person will define the firm's internal narrative and manage communications to engage employees across the firm.

What you will do

• Define and lead a firmwide internal communications strategy.
• Establish a clear and consistent firm story.
• Own messaging, timing, and reinforcement of key initiatives.
• Translate complex business priorities into clear communications.
• Lead execution of core internal channels like newsletters and All Hands.
• Develop and manage the internal editorial calendar.
• Oversee production of written and visual content.
• Embed communications into major firm initiatives to drive adoption.
• Partner with senior leadership, Marketing, and Human Capital.
• Define KPIs to measure effectiveness and track performance.

Required qualifications

• 8–12+ years of experience in internal communications, corporate communications, or marketing communications within a professional services or B2B environment
• Proven ability to lead enterprise-wide communication strategies and transformation programs
• Exceptional writing, editing, and storytelling skills
• Strong stakeholder management skills, including experience working with senior leadership
• Ability to operate in a fast-paced, evolving environment with competing priorities

Nice to have

• Bachelor's or Master's Degree in Journalism, English, Communications or related area of study
• Experience building or scaling communications functions or operating models

Benefits

• Skills development programs including technical training and presentation skills
• Career mentoring and performance coaching
• Superior benefits package
• Wellness programming for physical, mental, emotional and financial well-being
• In-house immigration support for foreign nationals and international business travelers
• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Life and disability insurance
• Paid time off (vacation, sick leave, holidays)
• Paid parental leave
• Employee assistance resources
• Commuter benefits

Before you apply

• Submit a resume including current address, personal email and telephone number
• Submit a cover letter describing interest in CRA and how the role matches goals

About the company

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world.