Clinical Administrator (Part-Time)

The role

The Clinical Administrator supports the clinical team with scheduling, attendance, data collection, technology issues, and project based tasks. This role maintains clinical team efficiency to deliver care to clients.

What you will do

• Open groups and ensure technical setup for day's expected clients
• Virtual interaction with clients
• Facilitates client and group facilitator virtual entry during treatment session
• Monitors group attendance and helps to contact any absent clients
• Verifies and publishes group attendance for all days and times of treatment
• Communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
• Provides clients and families with calendar invitations and text reminders to treatment sessions
• Track and monitor alumni or family groups as needed
• Administer surveys
• Other duties as assigned

Required qualifications

• W2 part-time role
• Must be available for 10 hours/week minimum
• Work authorized in the United States
• Native or bilingual English proficiency
• Have access to reliable technology resources & WiFi to work in a remote setting
• High attention to detail
• Ability to work independently and efficiently
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Limited proficiency in Microsoft Office–Excel, or Google Sheets

Nice to have

• Monday - Thursday from 3-8pm MT
• Friday/Saturday availability
• Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings

Before you apply

• Not available to candidates in Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Illinois, or Washington DC
• Complete several state background checks for clearance to see clients
• Florida requires a fingerprint based background check

About the company

Charlie Health delivers personalized, virtual care for mental health conditions, substance use disorders, and eating disorders. The organization aims to connect the world to life-saving behavioral health treatment.