Care Coach (Part-Time)

The role

Care Coaches engage clients in 1:1 peer discussions via secure platforms to ensure alignment with treatment goals. They provide skill-based interventions, risk screenings, and safety planning to support successful healing journeys.

What you will do

• Engages Charlie Health clients in 1:1 peer discussions via secure platforms
• Provides skill-based interventions aimed at stabilizing clients in moments of heightened stress
• Provides risk screenings and safety planning
• Escalates to crisis clinicians as indicated
• Remain a resource during programming to maintain engagement throughout treatment
• Advocate for client needs and ensure individualized goals are met

Required qualifications

• Bachelor’s degree (earned or in senior year) in Psychology, Sociology, Social Work or social/mental health related field and/or relevant certifications (Certified Peer Specialist - national or state a
• Must have direct experience and lived experience with mental health or substance use disorders
• Excellent interpersonal and communication skills
• Knowledge of professional board standards as related to client treatment, client rights, and client confidentiality
• Eager to work in a fast-paced environment
• Must be available for 10 hours/week minimum, and to work 3 days/week min to work a 3-3.5 hour shift each day
• Availability within Monday - Thursday 10am-10pm MT, Friday 3-8pm MT, and Saturday 7-2pm MT or 3-9pm MT
• Access to reliable WiFi to work in a remote and confidential setting
• Authorized to work in the United States
• Native or bilingual English proficiency
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Proficient in Microsoft Office–Excel, or Google Sheets

Nice to have

• 2nd year Master's students preferred
• Previous expertise working with young adults and adolescents in both individual and group settings (Inpatient, IOP, PHP, or RTC) is highly preferred
• 1+ years experience in working as a mental health peer support, mentor, skills trainer, or mental health associate

Benefits

• Cost for background check will be paid for in full by Charlie Health

Before you apply

• Complete several state background checks for clearance to see clients
• Florida requires a fingerprint based background check

About the company

Charlie Health delivers personalized, virtual care rooted in connection for people with complex mental health, substance use, and eating disorders. The organization aims to expand access to life-saving behavioral health treatment from the comfort of home.