Territory Manager, SUD (WI, Madison / Milwaukee)

The role

You will build and run a territory go-to-market strategy for Charlie Health's substance use disorder (SUD) program. You will meet referral partners such as detox, residential and rehabilitation centers to educate them about our programs and build lasting relationships.

What you will do

• Develop and execute a territory-level go-to-market strategy to grow the SUD program
• Build trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week to educate partners about SUD programs and services
• Identify barriers to treatment and work with referral sources to improve access to care
• Collect and synthesize partner feedback to refine messaging, positioning and execution
• Collaborate with leadership and cross-functional teams to improve the SUD growth motion
• Create tailored engagement strategies for SUD care providers to support long-term collaboration
• Represent Charlie Health at community settings, industry events, conferences and educational sessions
• Gather partner and stakeholder feedback to refine marketing, operational and product strategies
• Work with marketing, clinical, operations and analytics teams to meet SUD channel growth goals

Required qualifications

• Must be based in Madison, WI
• Willingness to travel extensively around the Madison area
• 4+ years of proven sales or business development experience
• Demonstrated ability to build relationships, educate stakeholders and foster collaboration
• Exceptional interpersonal, communication and organizational skills
• Strong project management skills and attention to detail in a dynamic environment

Nice to have

• Experience in healthcare or behavioral health outreach
• Familiarity with the SUD treatment ecosystem and community ties
• Experience with Microsoft Office, Teams and Salesforce

Benefits

• Comprehensive benefits for all full-time, exempt employees
• Uncapped performance-based bonus

Before you apply

• Charlie Health will never ask you to pay a fee or download software during interviews
• Charlie Health will not ask for personal banking information until after a signed offer and onboarding paperwork
• Legitimate communications come only from @charliehealth.com email addresses
• Recruiting agencies should not submit unsolicited referrals

About the company

Charlie Health is a fast-growing startup in healthcare that delivers personalized, virtual behavioral health treatment for mental health conditions, substance use disorders and eating disorders. Its mission is to connect people to life-saving behavioral health care.