Territory Manager, SUD (MD, Western Maryland)

The role

You will develop and execute a territory-level go-to-market strategy to grow the Substance Use Disorder program. You will build relationships with referral partners and conduct in-field outreach to educate them about services.

What you will do

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion
• Partner with internal teams to create tailored engagement strategies
• Represent Charlie Health in community settings, industry events, conferences, and educational sessions
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals

Required qualifications

• Must be based in Western Maryland, MD
• Willingness to travel extensively around Western Maryland, MD
• 4+ years of proven sales or business development experience
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills

Nice to have

• Experience in healthcare or behavioral health outreach
• Familiarity with the SUD treatment ecosystem and community ties
• Experience with Microsoft Office, Teams, and Salesforce

Benefits

• Comprehensive benefits for all full-time, exempt employees

About the company

Charlie Health delivers personalized, virtual behavioral health treatment. The organization aims to connect the world to life-saving mental health and substance use treatment.