Office Coordinator (Commerce City, Colorado)

The role

The Office Coordinator manages day-to-day operations for the Commerce City office. This role handles administrative paperwork for clinical operations and partners with the Compliance team to support on-site behavioral health services.

What you will do

• Manage day-to-day office operations and ensure a well-organized environment
• Process administrative paperwork including payor and license applications, claims, and data entry
• Partner with the Compliance team to support on-site behavioral health services
• Lead organizational projects within People Operations and cross-functionally
• Assist the IT team with issues and support device management
• Plan events and team meetings to support company culture
• Review and transfer patient data between Salesforce and medical records systems
• Maintain patient charts and records according to internal guidelines
• Enter and update patient information in databases and electronic health records
• Provide administrative support to admissions and clinical teams

Required qualifications

• 2+ years of experience in office coordination, administrative support, or a related role
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry
• Comfort working alongside compliance or clinical operations teams in a regulated environment
• Strong organizational skills and meticulous attention to detail
• Strong interpersonal and communication skills
• Self-starter who can manage multiple tasks with shifting priorities
• Work authorized in the United States
• Native or bilingual English proficiency
• Must be available to work fully in-office in Commerce City, Colorado
• Must be located within a reasonable commuting distance of Commerce City, Colorado

Nice to have

• experience in a healthcare or behavioral health organization

Benefits

• comprehensive benefits to all full-time, exempt employees
• may include stock options

About the company

Charlie Health delivers personalized, virtual care for mental health conditions, substance use disorders, and eating disorders. The organization aims to connect the world to life-saving behavioral health treatment.