Office Coordinator (Atlanta, Georgia)

The role

You will manage the day-to-day operations of the Atlanta, Georgia office. You will also process payor and license applications, claims and data entry, and work with the Compliance team to support on-site behavioral health services.

What you will do

• Manage day-to-day office operations and keep a well-organized, welcoming environment for staff and visitors
• Process administrative paperwork: payor and license applications, claims submissions, and data entry and reconciliation across systems, as needed
• Partner with the Compliance team to maintain the infrastructure needed for on-site behavioral health services
• Lead organizational projects within People Operations and across teams
• Assist the IT team with issues and support storage and management of devices
• Plan events and team meetings that support the company culture
• Review and transfer patient data accurately between Salesforce and medical records systems
• Maintain complete, organized patient charts and records
• Provide administrative support to admissions and clinical teams, including scheduling, meetings, documents and correspondence
• Follow HIPAA and other compliance standards to protect patient privacy

Required qualifications

• 2+ years of experience in office coordination, administrative support, or a related role
• Familiarity with administrative paperwork such as payor credentialing, license applications, claims submissions, and data entry
• Comfort working alongside compliance or clinical operations teams in a regulated environment
• Strong organizational skills and attention to detail
• Strong interpersonal and communication skills
• Self-starter who can manage multiple tasks with shifting priorities
• Work authorized in the United States with native or bilingual English proficiency
• Available to work fully in-office in Atlanta, Monday through Friday, 9:00 AM to 5:00 PM

Nice to have

• Experience in a healthcare or behavioral health organization

Benefits

• Comprehensive benefits for full-time, exempt employees
• Possible stock options and other company-sponsored benefits

Before you apply

• Work authorization in the United States is required
• Must live within a reasonable commuting distance of Atlanta

About the company

Charlie Health delivers personalized, virtual behavioral health treatment, focused on connecting people with complex needs to care. It is a rapidly growing organization reaching more communities.