Office Coordinator (Jenkintown, Pennsylvania)

The role

You will manage day-to-day operations of the Jenkintown, Pennsylvania office and support care delivery. You will handle administrative paperwork such as payor and license applications, claims, and data entry, and work with the Compliance team.

What you will do

• Manage day-to-day office operations and keep the office organized and welcoming for staff and visitors
• Process payor and license applications, claims submissions, and data entry and reconciliation across systems, as needed
• Partner with the Compliance team to maintain the office infrastructure needed for on-site behavioral health services
• Lead organizational projects within People Operations and cross-functionally
• Assist the IT team with issues and support storage and management of devices
• Plan culture events and team meetings
• Support leadership with one-off special projects
• Review and transfer patient data accurately between Salesforce and medical records systems
• Maintain complete, organized patient charts that meet internal guidelines and regulatory requirements
• Provide administrative support to admissions and clinical teams, including scheduling, meetings, documents, and correspondence

Required qualifications

• 2+ years of experience in office coordination, administrative support, or a related role
• Familiarity with payor credentialing, license applications, claims submissions, and data entry
• Comfort working alongside compliance or clinical operations teams in a regulated environment
• Strong organizational skills and attention to detail
• Strong interpersonal and communication skills
• Self-starter who can manage multiple tasks with shifting priorities
• Work authorized in the United States with native or bilingual English proficiency
• Available to work fully in-office in Jenkintown, Monday through Friday, 9:00 AM to 5:00 PM

Nice to have

• Experience in a healthcare or behavioral health organization

Benefits

• Comprehensive benefits for full-time, exempt employees
• Possible stock options, depending on the position

Before you apply

• Must be authorized to work in the United States; visa sponsorship is not mentioned in the posting
• Must be able to work fully in-office in Jenkintown
• Training will be provided for organization-specific systems

About the company

Charlie Health delivers personalized virtual behavioral health care, aiming to connect people with life-saving mental health, substance use, and eating disorder treatment. It is a rapidly growing organization.