Outreach Manager, SUD (OH, Cleveland)

The role

You will grow Substance Use Disorder (SUD) services by building relationships with referral sources like detox centers and rehabilitation facilities. You will conduct in-field outreach and educate partners about Charlie Health's programs.

What you will do

• Develop and implement a go-to-market strategy for the SUD program
• Build and maintain relationships with detox centers, rehabilitation facilities, and SUD-focused organizations
• Conduct in-field outreach 4-5 days per week
• Identify barriers to treatment and collaborate with referral sources
• Partner with internal teams to create tailored engagement strategies
• Represent Charlie Health at industry events, conferences, and educational sessions
• Gather and synthesize feedback from partners to refine strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams

Required qualifications

• Must reside in Cleveland, OH
• 3-4+ years of proven sales or business development experience
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills
• Willingness to travel extensively around Cleveland

Nice to have

• experience in healthcare or behavioral health outreach
• Familiarity with the SUD treatment ecosystem, including detox centers, rehabilitation facilities, and related organizations
• Experience with Microsoft Office, Teams, and Salesforce

Benefits

• comprehensive benefits

About the company

Charlie Health delivers personalized, virtual behavioral health treatment. The organization aims to connect the world to life-saving mental health and substance use disorder care.