Principal Product Designer, Growth

The role

You will lead design across the growth journey, including acquisition, onboarding, conversion, and funding. You will create polished mobile experiences and partner with product, engineering, research, marketing, and content design teams.

What you will do

• Lead design across the growth journey from first interaction through onboarding, funding, and early engagement
• Create polished mobile experiences with attention to typography, layout, visual hierarchy, interaction, and motion
• Turn complex steps into intuitive experiences
• Partner with product, engineering, research, marketing, and content design
• Develop compelling concepts and prototypes using research and experimentation
• Balance improvements to existing journeys with bold ideas for growth
• Use product data and member feedback to improve conversion and activation
• Help growth experiences feel distinctly Chime
• Raise the quality of work through critique, mentorship, and hands-on collaboration

Required qualifications

• Deep experience designing consumer mobile products
• Portfolio that demonstrates exceptional visual craft and shipped work
• Track record of leading complex design initiatives as a senior individual contributor
• Experience designing growth journeys such as acquisition, onboarding, activation, conversion, or engagement
• Strong interaction design skills
• Ability to establish a compelling vision and execute details
• Experience combining research, experimentation, and product data with design judgment
• Ability to influence across disciplines and explain decisions
• Commitment to building accessible experiences

Nice to have

• Experience in fintech or financial services

Benefits

• Backup child, elder, and pet care
• Subsidized commuter benefits for eligible employees
• Comprehensive health, financial, and wellbeing benefits
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations
• Annual wellness stipend
• Up to 22 weeks of paid parental leave for birthing parents
• 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement

About the company

Chime is a financial technology company that aims to help everyone achieve financial progress. They provide user-friendly tools and intuitive platforms to help members take control of their finances.