Tech Lead Manager, Human Agent Tooling

About the job

About the Role Chime is looking for a hands-on engineering leader to guide the Disputes Automation Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Disputes Automation team owns the end-to-end automation that processes a dispute claim, from ingestion through investigation to resolution. You'll partner closely with Product, Operations, Legal, and Compliance to make sure every claim is handled accurately, consistently, and within regulatory…