Chime
Senior Director, Product and Brand Communications
San Francisco, CA, USA. Posted a month ago
The role
You will lead Product and Brand Communications to establish Chime as a consumer finance innovator. You will own the integrated communications strategy, manage product launches, and lead a high-performing team.
What you will do
- Own an integrated product and brand communications strategy
- Turn brand partnerships, consumer insights, and cultural moments into campaigns
- Drive 360-degree product launches including messaging, media, and influencer relations
- Lead and develop a high-performing team
- Partner with Product Management, Engineering, Brand Marketing, and Product Marketing
- Prepare Chime's product, technology, and marketing leaders for external communications
- Cultivate relationships across consumer, business, technology, and trade outlets
- Direct external agencies to drive consistent coverage
Required qualifications
- 12+ years of experience in product, consumer, or brand communications, or related marketing roles
- Track record of leading product and brand communications functions
- Deep media and influencer relationships across consumer, business, and technology outlets
- Experience partnering with creators, celebrities, or brands
- Proven leadership of high-performing teams and agency partners
- Fluency in fintech and consumer technology, including AI impact
- Exceptional writing, editing, and verbal communication skills
- Experience advising C-suite executives
- A degree in Communications, Public Relations, Marketing, Business, or a related field
Nice to have
- Experience in consumer technology
Benefits
- Four days a week in the office and Fridays from home for those near an office
- Backup child, elder, and pet care
- Subsidized commuter benefits for eligible employees
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- 1% of your time off to support local community organizations
- Annual wellness stipend
- Up to 22 weeks of paid parental leave for birthing parents
- 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
About the company
Chime is a financial technology company that provides core banking services to help members achieve financial progress. The company is a leader in consumer financial technology trusted by more than 10 million members.