Director of Communications & Content, Chime Enterprise

The role

You will own the Chime Enterprise narrative by overseeing external press, internal communications, executive visibility, and thought leadership. You will manage a team of B2B content writers and a PR agency to ensure consistent messaging across all channels.

What you will do

• Set and execute external communications strategy including media relations and press strategy
• Build and maintain relationships with tier-one and trade media, analysts, and industry influencers
• Identify, develop, and place executive thought leadership
• Manage the PR agency of record
• Ensure consistency across press messaging, executive thought leadership, owned content, social, and creator programs
• Drive internal communications for the Enterprise business
• Build and manage an HR and payroll analyst relations program
• Lead the Chime Enterprise executive thought leadership program
• Set the direction and quality bar for long-form and editorial content
• Oversee organic social and influencer/creator programs

Required qualifications

• 10+ years of experience in communications or PR
• At least 3 years in a people-management or agency-management role
• Experience working in a high-growth startup environment
• Proficiency with AI tools
• Track record of securing meaningful press coverage and building executive visibility
• Experience turning first-party or third-party data into compelling stories
• Experience managing an outside PR agency from the client side
• Comfort serving as a strategic partner and occasional ghostwriter for senior executives
• Experience working with content, social, or community teams

Nice to have

• Direct experience with creator or influencer programs as an earned-media channel
• Experience supporting investor communications, including earnings announcements
• Experience supporting Government Affairs and public policy communications
• Both in-house and agency-side experience

Benefits

• Backup child, elder, and pet care
• Subsidized commuter benefits for eligible employees
• Comprehensive health, financial, and wellbeing benefits
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations
• Annual wellness stipend
• Up to 22 weeks of paid parental leave for birthing parents
• 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement

About the company

Chime is a financial technology company that provides workplace financial wellness benefits through its business-to-business division, Chime Enterprise. The company aims to help members achieve financial progress through user-friendly tools and intuitive platforms.