Senior GTM Strategy & Operations Manager

The role

This role develops and executes strategies to enhance growth, improve efficiency, and foster partnerships. The person will manage revenue planning, forecasting, and GTM process optimization.

What you will do

• Oversee development and maintenance of dashboards and reports for KPIs and operational metrics.
• Lead projects to identify trends and provide data-driven recommendations for strategic initiatives.
• Own annual and quarterly revenue planning processes.
• Establish and track quotas and attainment.
• Partner with Finance and Sales leadership to develop bottoms-up forecasts.
• Build and maintain dynamic forecasting models.
• Drive monthly and quarterly business reviews.
• Optimize end-to-end GTM processes including lead, opportunity, and customer lifecycle workflows.
• Develop and implement best practices for data management.
• Build and deploy AI agents to automate recurring workflows.

Required qualifications

• Proven experience in developing and implementing customer success strategies.
• Solid understanding of customer engagement metrics and KPIs.
• Strong analytical skills to interpret data and make data-driven decisions.
• Ability to use AI when appropriate.
• Excellent communication and interpersonal skills.
• Ability to build relationships with technical and non-technical stakeholders.
• Collaborative mindset to work across various teams.

Nice to have

• Experience with Hubspot

About the company

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform. It is a venture-backed company headquartered in downtown San Francisco with a global, remote workforce.