VP, Customer Engineering & Success

About the job

About the Team Customer Engineering & Success is where CircleCI’s customer relationships are won, deepened, and renewed. The organization brings together the technical teams that help customers succeed with CircleCI at every stage, from the first proof-of-concept through enterprise-wide adoption and long-term partnership. It includes four groups: - Field Engineering , which partners with Sales on technical discovery, solution design, and proofs-of-concept, and advises high-touch accounts after the sale. - Technical Success Management , which guides strategic, enterprise, and commercial customers to adoption, value, and expansion. - Digital Customer Success , which serves SMB customers…