Enterprise Account Director, Agency

The role

This role owns and grows a portfolio of Commercial accounts by driving expansion ARR and durable NRR outcomes. You will lead structured expansion and renewal strategies across moderate-complexity accounts through account planning and multi-product adoption.

What you will do

• Own and deliver expansion ARR quota and renewal performance within assigned Commercial accounts.
• Develop and execute structured account plans focused on multi-product adoption and wallet-share growth.
• Lead complex discovery and expansion conversations across multi-stakeholder buying groups.
• Drive disciplined renewal strategy, negotiation, and retention execution.
• Manage larger deal sizes and moderate sales cycle complexity.
• Maintain accurate revenue forecasting and pipeline inspection discipline.
• Partner cross-functionally with CX, Product, and Solutions to ensure alignment on expansion strategy.
• Identify commercial risk signals and proactively mitigate renewal exposure.
• Ensure clean commercial handoffs where role transitions are required.
• Perform other duties and responsibilities as required to support business needs.

Required qualifications

• 8+ years in related role or experience.
• Experience managing Commercial account portfolios with ARR responsibility.
• Demonstrated ability to drive expansion and renewal growth in multi-stakeholder environments.
• Strong negotiation and commercial strategy capability.
• Experience with structured sales methodologies.
• Ability to remain in a stationary position for extended periods.
• Frequent use of a computer and other standard office equipment.
• Effective communication in person and through digital channels.
• Occasional movement within the workspace.
• Handling of light materials (typically under 10 pounds).
• Specific vision abilities include close vision and the ability to adjust focus.

Nice to have

• University degree
• Experience managing multi-product portfolios
• Experience navigating competitive displacement or pricing negotiations
• Experience supporting Commercial or mid-market segments

About the company

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with tools to excel in a data driven world.