Director, Product Management

The role

This individual contributor role involves conceptualizing, prototyping, testing, and scaling agent-based AI solutions. You will identify customer pain points and own the AI-first product strategy using LLMs, fine-tuning, and RAG.

What you will do

• Identify and validate customer pain points for agent-based automation
• Own the AI-first product strategy using LLMs, fine-tuning, RAG, and tool use
• Design and evaluate product concepts with agentic behavior and embedded intelligence
• Create and test AI-driven prototypes
• Drive quick iteration cycles using customer feedback and eval metrics
• Build a repeatable framework to test and prioritize use cases
• Lead deep-dive discovery sessions with senior retail and e-commerce stakeholders
• Translate ambiguous customer workflows into structured agent-enabled solutions
• Develop a structured library of agent use cases
• Collaborate with Applied AI, Engineering, Design, and GTM teams

Required qualifications

• 6-12 years of experience in product management or equivalent roles
• Demonstrated interest in AI: LLMs, RAG, evals, prompt engineering, fine-tuning, etc.
• Hands-on experience with prototyping tools or notebooks (e.g., LangChain, Streamlit, Python, etc.)
• Technical mindset and associated aptitude
• Strong product intuition
• Experience leading customer conversations, running discovery interviews, and testing early concepts
• Comfortable with ambiguity, high ownership, and fast-paced 0 to 1 environments
• Willingness to travel up to 40% for customer immersion and pilots
• Bachelor's degree

Nice to have

• Degree in Business, Computer Science, or a related field
• Background in retail, e-commerce, or SaaS for enterprise workflows
• Experience building agent-based systems, copilots, or AI assistants
• Prior startup or incubation team experience

Benefits

• Comprehensive medical, vision, and dental coverage
• 401(k)-retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Monthly reimbursements for gym, phone, and internet
• 10+ paid company holidays in each calendar year
• Quarterly Global Recharge Fridays
• Unlimited PTO

About the company

CommerceIQ is building the AI platform that runs commerce for the world's largest brands. Headquartered in Mountain View, they ship AI agents for content, media, and sales into the workflows of the Fortune 100.