Senior Manager, Global Business Development Strategy & Operations

Boston, Massachusetts, United States (On-Site). Posted a month ago

The role

You will lead and scale the Business Development Representative organization across AMER, EMEA, and APAC. You will drive enterprise pipeline growth by implementing global outbound motions and standardizing playbooks.

What you will do

Serve as the global functional lead for business development
Partner with RevOps and Marketing to optimize global Marketing–BDR SLAs
Own global team metrics against weekly discovery and qualified opportunity targets
Manage regional BDR teams
Own global team retention strategies
Design, implement, and maintain a single global BDR playbook
Partner with the People team to support onboarding and enablement programs
Collaborate with RevOps to optimize tool adoption and workflow efficiencies

Required qualifications

5+ years in B2B SaaS Business Development
Proven track record leading distributed BDR/SDR organizations or managing regional team leads/managers across AMER, EMEA, or APAC
Demonstrated success partnering directly with Marketing Leadership (CMO/VPs) to convert marketing demand into qualified enterprise sales opportunities
Hands-on mastery of modern sales tech (Salesforce, Outreach/Salesloft, intent data, conversation intelligence) and funnel conversion analytics
AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively

Nice to have

Experience in enterprise eCommerce, headless commerce, composable platforms, or digital experience software

Benefits

Comprehensive health benefits for you and your dependents
Access to OpenUp for personalized mental health support
Annual learning budget
Access to self-paced learning platforms and language training
Personalized coaching, mentorship, and leadership programs
Family Leave Plus with additional fully paid weeks of parental leave
Family Flex Program: Remote work for a number of days a year
Equity participation program

About the company

commercetools powers the next era of autonomous commerce for customers. They help ambitious companies experiment, scale, and grow through AI-driven solutions and commerce architecture.