Leasing Specialist

The role

The Leasing Stabilization Specialist supports lease-up communities and properties facing occupancy or leasing challenges. This role involves driving traffic, converting prospects, and conducting outreach to increase occupancy. The position may be deployed to different properties within the portfolio as needed.

What you will do

• Drive traffic, tours, applications, approvals, and move-ins for lease-up communities.
• Manage the sales process by converting prospect leads into leases.
• Present community layouts, amenities, and features to prospective residents.
• Maintain disciplined follow-up with prospects.
• Develop and maintain relationships with local employers, agencies, and community organizations.
• Execute outreach strategies to increase community visibility.
• Support communities experiencing leasing challenges or staffing gaps.
• Partner with onsite teams to improve lead management and sales execution.
• Provide customer service to prospects, residents, and vendors.
• Process applications, leasing documentation, and resident files.

Required qualifications

• Strong sales, negotiation, objection-handling, and closing skills.
• Ability to develop outreach relationships and represent the community professionally.
• Ability to work independently with limited supervision.
• Solid computer knowledge, including Microsoft Word, Excel, internet, and email.
• Proficiency in property management systems.
• Valid driver's license.
• Reliable transportation.
• Ability to travel to assigned communities as business needs require.
• Ability to sit, stand, walk, tour apartments, and walk community grounds.
• Ability to work in elevated sites, walk on uneven ground, and be exposed to outside weather.
• Ability to squat, bend, twist, push, pull, and lift up to fifteen pounds.

Nice to have

• 3 to 5 years of multifamily leasing, sales, hospitality, or customer relations experience
• Success in lease-up, high-volume leasing, occupancy recovery, or challenging property environments
• Low-Income Housing Tax Credit, HUD, affordable housing, or mixed-income housing experience
• Working knowledge of Yardi Voyager Property Management Software

Benefits

• Health, dental & vision
• 401(k)
• Personal time off
• Paid holidays

About the company

Brighthaven Communities operates a multi-state portfolio of affordable and workforce housing communities across the United States. The organization is dedicated to providing affordable, high-quality housing for the workforce.