Communitymanager
Regional Training Manager
Chicago, Illinois, United States. Posted 2 months ago
The role
The Regional Training Manager handles onboarding and professional development for new team members. This role develops training curriculums and provides performance coaching to support office and maintenance operations.
What you will do
- Develop and train new associates in classroom environments
- Record online training for courses
- Maintain a new hire mentor program
- Provide one-on-one coaching for existing team members
- Establish training schedules
- Provide monthly written evaluations on new hires
- Monitor and manage customer service survey and review results
- Manage and monitor Grace Hill & Interplay Training compliance
- Perform job-related responsibilities in accordance with regulations
Required qualifications
- Intermediate skill level of Microsoft Office Suite (Word, Excel, PowerPoint), Yardi, Internet and email
- Knowledge of LIHTC and Tax Credit qualifications
- Frequent travel within region required
- Strong interpersonal skills
- Strong verbal and written communication skills
- Ability to interact effectively with senior executives, business vendors, community team members and investor contacts
- Ability to work well under time and other constraints
- Frequent sitting and walking
- Travel via airline, trains and automobiles
- Repetitive use of computer, keyboard, mouse, and phone
- Reading, comprehending, writing, performing calculations, communicating verbally
- May work in an elevated site, may walk on uneven ground, occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling
Nice to have
- Training experience desired (previous management experience of at least 5 years)
Benefits
- Health, dental & vision
- 401(k)
- Personal time off
- Paid holidays
- Growth based on achievement
- Online training platforms, training classes and one-on-one coaching
About the company
Avanath is a property management company that provides affordable housing for the workforce. The company is committed to creating an unforgettable experience for residents and employees.