Community Manager

The role

The Community Manager oversees the community to ensure resident satisfaction and profitability. This role manages resident relations, financial health, and staff leadership.

What you will do

• Ensure a positive experience for the entire resident life-cycle.
• Implement a system for providing services and correcting resident complaints.
• Serve as an advocate for residents to senior leadership.
• Manage resident events and retention programs.
• Maintain secure and confidential resident files.
• Manage and execute budgets, rent rolls, projections, and occupancy goals.
• Produce monthly reports and financials.
• Coordinate and oversee on-site operations including vendor relationships and rent collections.
• Promote team performance through feedback, training, and development.
• Ensure compliance with company policies, Fair Housing, and ADA.

Required qualifications

• 5-7 years of experience in the property management industry
• 2+ years of experience as a community/property manager
• Demonstrated ability to diffuse and respond to resident concerns
• Proven effective and efficient leadership experience
• Knowledge of LIHTC and Tax Credit qualifications
• Strong interpersonal, verbal, and written communication skills
• Capacity to interact effectively with senior executives
• Ability to work well under time and other constraints
• Professional presentation and appearance
• Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email
• Frequent sitting and walking
• Repetitive use of the computer, keyboard, mouse, and phone

Benefits

• Health, dental & vision
• 401(k)
• Personal time off
• Paid holidays

About the company

Avanath is a property management company that provides affordable housing for the workforce. The team is committed to creating an unforgettable experience for residents and staff.