Community Manager

The role

The Community Manager oversees the community to ensure resident satisfaction and profitability. This role manages resident relations, financial health, and staff leadership to meet company and owner objectives.

What you will do

• Ensure a positive experience for the entire resident life-cycle.
• Implement a system for providing services and correcting resident complaints.
• Serve as an advocate for residents to senior leadership.
• Manage resident events and retention programs.
• Maintain secure and confidential resident files.
• Manage and execute budgets, rent rolls, projections, and occupancy goals.
• Produce monthly reports and financials.
• Coordinate and oversee on-site operations including vendor relationships and rent collections.
• Promote team performance through feedback, training, and development.
• Create and supervise personnel schedules.

Required qualifications

• 5-7 years of experience in the property management industry
• 2+ years of experience as a community/property manager
• Demonstrated ability to diffuse and respond to resident concerns
• Proven effective and efficient leadership experience
• Knowledge of LIHTC and Tax Credit qualifications
• Strong interpersonal, verbal, and written communication skills
• Capacity to interact effectively with senior executives
• Ability to work well under time and other constraints
• Professional presentation and appearance
• Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email
• Frequent sitting and walking
• Repetitive use of the computer, keyboard, mouse, and phone

Benefits

• Health, dental & vision
• 401(k)
• Personal time off
• Paid holidays

About the company

Avanath is a property management company that provides affordable housing for the workforce. The team is committed to creating an unforgettable experience for residents and staff.