Communitymanager
Assistant Community Manager
Willowbrook, Illinois, United States. Posted a month ago
The role
The Assistant Community Manager assists with all operational duties for an assigned community. This includes supporting the Community Manager with reporting, payment processing, leasing, marketing, and resident services.
What you will do
- Manage and promote resident satisfaction and retention
- Organize and execute resident appreciation and retention events
- Maintain secure and confidential resident files
- Answer phones and greet walk-ins
- Assist with leasing duties and touring prospective residents
- Support Leasing Consultants in leasing apartments
- Collect, post, and deposit rents and security deposits
- Review resident files and ledger records for unpaid fees
- Inspect vacancies, make-ready apartments, and property condition
- Oversee property operations and staff in the Community Manager's absence
Required qualifications
- 2+ years’ experience as an Assistant Community Manager
- LIHTC/Tax Credit Program Knowledge
- Excellent communication skills
- Dedication to customer service
- Track record of bookkeeping and rent collection
- Thorough understanding of landlord/tenant law
- Strong Understanding of Fair Housing Laws
- Superior interpersonal skills
- Resourceful and organized
- Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
- Working knowledge of Yardi Voyager Property Management software
- Ability to perform frequent sitting, walking, and repetitive computer use
Benefits
- Health, dental & vision
- 401(k)
- Personal time off
- Paid holidays
- Growth based on achievement and promotion from within
- Online training platforms, training classes, and one-on-one coaching
About the company
Avanath is a property management company that provides affordable housing for the workforce. The team is committed to creating an unforgettable experience for residents and staff.