Technical Account Manager (Spanish/English Speaker)

The role

You will act as a trusted advisor to Enterprise Customers to ensure success post-sale. You will manage customer relationships, drive cyber resiliency strategies, and focus on technical outcomes, renewals, and expansions.

What you will do

• Build and maintain strategic relationships with key stakeholders
• Serve as the main point of contact for customer goals and cyber resiliency solutions
• Meet with customers to review progress and offer tailored guidance
• Guide customers in the adoption of cyber resiliency strategies
• Lead technical discussions to ensure seamless integration of solutions
• Advocate for customers within the company to influence product development
• Act as a liaison between the customer and the Commvault ecosystem
• Drive Gross Revenue Retention and Net Revenue Retention growth
• Use data and success plans to monitor and adjust implemented strategies

Required qualifications

• 5+ years advanced / architect level experience in Commvault
• Designing, implementing, managing complex Commvault estates
• Expertise in Cyber Resiliency, Data Management, and Security solutions and principles
• Experience with Data Center Technologies including storage, networking, virtualization, Operating Systems, Enterprise Data Systems
• Successful project management skills
• Knowledge of Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.)
• Knowledge of WAN technologies and TCP/IP networking
• Knowledge of Windows/Unix/Netware/Linux OS Platforms
• Knowledge of Fiber-Channel (SAN) design methodology
• Knowledge of business continuity, disaster recovery, and design methodology
• Knowledge of backup and storage management products (Symantec, EMC, IBM)
• Knowledge of tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.)

Nice to have

• Experience with cloud platforms (AWS/Azure/GCP)
• UNIX and Scripting platform
• Azure AZ900, AWS, GCP, relevant cloud vendor certification
• Virtualization certification (Broadcom, Microsoft, OpenShift, etc.)
• Security Cert (Security+, CompTIA, etc.)
• Commvault Certifications

Benefits

• Amazing inclusive company culture
• Opportunity to join Community Guilds
• High income earning opportunities based on self-performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Generous global benefits

Before you apply

• All applicants must live and work in country
• Please submit your application in English

About the company

Commvault (NASDAQ: CVLT) delivers continuous recovery for the AI era. They help organizations stay ready for constant disruption by returning critical data, applications, identities, and AI systems to a clean, trusted state.