Principal Infrastructure Engineer- Unified Communications

The role

This individual contributor and technical leader manages the engineering direction, reliability, and modernization of complex network and telephony services. The role shapes technical direction and establishes standards for campus, cloud, WAN, wireless, voice, and unified communications.

What you will do

• Designs, implements, configures, patches, upgrades, and maintains telephony, unified communications, and supporting management platforms.
• Leads delivery of complex network transformations, WAN and wireless modernization, and cloud-connectivity programs.
• Establishes reusable enterprise patterns for routing, secure connectivity, call routing, and automation.
• Leads resolution of high-impact connectivity, performance, voice, and carrier problems.
• Defines engineering measures for availability, performance, capacity, and security.
• Serves as a technical advisor to leaders and strategic vendors.
• Mentors senior engineers.

Required qualifications

• Bachelor's degree in computer science, information systems, engineering, cybersecurity, telecommunications, or a related field; or an equivalent combination of education and experience.
• Minimum 10 or more years of progressive experience in unified communications, network engineering, telecommunications, infrastructure engineering, systems administration, or a related field.
• Demonstrated experience implementing and supporting telephony, unified communications, contact center, voice and video collaboration, messaging, conferencing, cloud communications, and monitoring.
• Expert-level experience with routing, switching, wireless, WAN, cloud connectivity, network services, telephony, unified communications, carrier services, automation, observability, security, technica
• Valid driver's license required.

Nice to have

• Professional or expert level Cisco, Juniper, Aruba, Arista, or comparable network and telecommunications certifications
• Experience with cloud communications, unified communications platforms, contact-center technologies, collaboration services, automation and infrastructure-as-code, and communications observability too
• Experience in a regulated financial-services environment or with audit, risk, and control requirements
• Experience defining enterprise service-level objectives and indicators, network performance measures, capacity baselines, and availability reporting
• Experience leading enterprise-scale wireless, carrier, contact-center, or multi-site network transformation initiatives

Benefits

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Medical, dental, vision
• HSA/FSA
• Life & AD&D insurance
• Short-term and long-term disability
• Wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities

Before you apply

• Must be authorized to work for any employer in the United States
• Compeer is unable to sponsor or take over sponsorship of an employment visa at this time

About the company

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. They provide financial services to support agriculture and rural communities.