Director Lending Operations

The role

Provides leadership to the Client Service team to support the delivery of credit and financial products. You will manage team members and assist in developing policies and procedures to ensure strong client relationships and regulatory compliance.

What you will do

• Communicates business expectations and goals and is responsible for team results
• Establishes guidelines to ensure consistent quality of service
• Selects, develops, motivates, coaches, evaluates, trains and rewards department team leaders
• Promotes a positive work environment to achieve organizational and team goals
• Assesses talent and determines division of responsibilities and team organization
• Determines and communicates performance standards and development plans
• Provides direct leadership to Client Service Team Leaders
• Organizes and facilitates team meetings and calls
• Collaborates with Risk Management, Compliance and Business Technology to improve loan systems and processes
• Follows up on audit items and ensures corrective actions are addressed

Required qualifications

• Bachelor’s degree in business administration, marketing, or related field or an equivalent combination of education and experience
• Expert-level experience in lending, compliance and underwriting in a financial institution
• Advanced-level leadership and management experience
• Knowledge of federal and state (Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry
• Knowledge of farming operations and agriculture, along with basic accounting principles and procedures
• Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members
• Effective listening, written and verbal communication skills
• Skill in developing and maintaining interpersonal relationships
• Problem solving, decision making and organizational skills
• Computer skills, including Microsoft Office applications and customer relationship management (CRM) programs
• Attention to detail and accuracy
• Ability to work independently and collaboratively

Nice to have

• Strategic and innovative
• Flexible and adaptable to changing situations
• Ability to multi-task in a fast-paced environment

Benefits

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Medical, dental, vision
• HSA/FSA
• Life & AD&D insurance
• Short-term and long-term disability
• Wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities

Before you apply

• Must be authorized to work for any employer in the United States
• Compeer is unable to sponsor or take over sponsorship of an employment visa at this time

About the company

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. They provide financial services to support agriculture and rural communities.