Solutions Engineer

The role

You will act as the primary technical contact for customers evaluating or migrating across platforms. You will perform technical discovery, run deep-dive demos, and design migration paths for healthcare compliance software.

What you will do

• Act as the primary technical point of contact for customers evaluating or migrating across platforms
• Design migration paths that fit customer infrastructure
• Own technical discovery, deep-dive demos, and sandboxes
• Partner with Customer Success to help customers migrate and realize value
• Support configuration and deliver minor technical changes for implementation
• Develop and maintain technical documentation, migration guides, and talk tracks
• Translate technical capabilities into business value
• Feed prospect and customer feedback into Product and Engineering

Required qualifications

• 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a similar technical pre-sales role
• Strong technical depth to demo complex products and answer technical questions
• Track record of managing relationships with large, complex organizations
• Understanding of and comfort navigating security, compliance, and IT processes at large enterprises
• Knack for storytelling and positioning
• Excellent written and verbal communication skills
• Comfort working with ambiguity
• Collaborative, low-ego, self-starter approach

Nice to have

• Prior experience with healthcare compliance, governance, risk, or security products
• Experience supporting a product migration or platform transition
• Experience working with distributed or offshore teams
• Comfort operating in a small, fast-moving environment where the playbook is still being written

Benefits

• Extensive onboarding and ongoing professional development
• Medical
• Dental
• Vision
• 401(k) with company match
• Unlimited PTO policy

About the company

Compliancy Group is a platform for healthcare compliance programs that consolidates elements into one connected system. They build programs with customers using software, proprietary conformance scoring, and access to compliance advisors.