Full-Time Concierge (Mon-Fri 4pm-12am)

The role

You will provide customer service and hospitality to residents. You will greet guests, manage the reception area, and handle building coordination tasks.

What you will do

• Provide Class A customer service
• Meet and greet all visitors
• Ensure reception area is tidy and presentable
• Respond to tenant questions and complaints
• Ensure only authorized individuals enter the building
• Manage incoming phone calls
• Coordinate reservation for amenity space, loading elevators and loading dock
• Complete daily building walks
• Work scheduled shifts
• Perform other duties as needed

Required qualifications

• High School Diploma or equivalent (GED)
• Strong customer service background
• Ability to work weekends
• Ability to work holidays
• Flexibility to pick up additional shifts
• Proficient in Microsoft Office, particularly Outlook, Word and Excel
• Outgoing personality with ability to relate to diverse group of people
• Self-motivated and high energy
• Strong problem-solving skills
• Strong sense of urgency
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence

Nice to have

• 1 year of concierge or high-end customer service experience

Benefits

• Competitive Salary with Bonus Potential
• Medical
• Dental
• Vision
• 401K Match
• Life Insurance
• Opportunities for Advancement
• Annual Professional Development Funds
• Housing Discount
• Commuter Benefits
• Free Parking and EV charging
• Parental Leave Program

About the company

Comstock is an expanding portfolio that values collaboration and hospitality excellence.