Comstock
Luxury Weekend Concierge (Sat-Sun 4pm-12am)
Reston, VA. Posted 10 days ago
The role
You will provide customer service and hospitality for residents. You will greet guests, manage the reception area, and handle tenant requests.
What you will do
- Provide Class A customer service
- Meet and greet all visitors
- Ensure reception area is tidy and presentable
- Respond to tenant questions and complaints
- Ensure only authorized individuals enter the building
- Manage incoming phone calls
- Coordinate reservation for amenity space, loading elevators and loading dock
- Complete daily building walks
- Perform other duties as needed
Required qualifications
- High School Diploma or equivalent (GED)
- Strong customer service background
- Must be able to work weekends
- Ability to work holidays required
- Proficient in Microsoft Office, particularly Outlook, Word and Excel
- Outgoing personality with ability to relate to diverse group of people
- Self-motivated and high energy
- Strong problem-solving skills
- Strong sense of urgency
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must hold oneself and others accountable and strive for a high level of excellence
- Must have a positive, can-do attitude and be able to fuel growth and innovation
Nice to have
- 1 year of concierge or high-end customer service experience is preferred
Benefits
- Competitive Salary with Bonus Potential
- Medical
- Dental
- Vision
- 401K Match
- Life Insurance
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds
- Housing Discount
- Commuter Benefits
- Free Parking and EV charging
- Parental Leave Program
About the company
Comstock is an expanding portfolio that values collaboration and outstanding service.